Privacy Policy

Last Updated: 10/01/2024

At Octopus Creative Inc., operating as ChamberRM (“we,” “us,” or “our”), we are committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard information obtained from users (“User” or “Users”) of our website, https://chamberrm.com (“the Site”).

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name and contact information (e.g., email address, phone number)
  • Professional or business-related details
  • Payment information (processed securely by third-party providers)
  • Any other information you choose to provide

1.2 Automatically Collected Information

When you visit the Site, we automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Access time and date
  • Pages visited and click path
  • Referral source

This information is collected using cookies and similar technologies. You can manage your cookie preferences through your browser settings.

2. Use of Information

We use the collected information for purposes including:

  • Providing and improving our services
  • Facilitating communication with our clients and members
  • Processing registrations, appointments, and purchases
  • Sending marketing communications related to chamber management tools and resources (with your consent)
  • Analyzing site usage and performance trends to enhance user experience
  • Ensuring the security and integrity of our services

3. Disclosure of Information

We may share your information with:

  • Service providers who assist in our operations (e.g., payment processors, hosting providers, email marketing platforms)
  • Law enforcement or regulatory authorities when required by law
  • Professional advisors (e.g., lawyers, accountants) as necessary to conduct our business

Note: We do not sell your personal information to third parties.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or for legitimate business purposes.

5. Your Rights

Under applicable privacy laws, including British Columbia's Personal Information Protection Act (PIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Access your personal information
  • Request corrections to your personal information
  • Withdraw consent for certain uses of your information
  • Request the deletion of your personal information, subject to legal requirements

To exercise these rights, please contact us using the information provided at the end of this policy.

6. Data Security

We implement reasonable technical, administrative, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Children's Privacy

Our Site and services are intended for professionals and organizations. We do not knowingly collect personal information from individuals under the age of 18.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites, and we encourage you to review the privacy policies of any third-party sites you visit.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Consent

By using our Site and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at hello@chamberrm.com.